Welcome to our festive balloon ordering service. By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Please review them carefully before placing any orders.
These Terms and Conditions constitute a legally binding agreement between you and our balloon decoration service. By using our website, placing orders, or engaging with our services, you confirm your acceptance of these terms. If you do not agree with any part of these terms, you must discontinue use of our services immediately.
As a user of our services, you are required to:
Our balloon decoration services are subject to certain limitations. We reserve the right to refuse service based on availability, location restrictions, or safety concerns. Custom balloon arrangements require advance notice and may be subject to design feasibility. Weather conditions may affect outdoor installations and delivery schedules. We cannot guarantee exact color matches due to manufacturing variations in balloon materials.
All orders are subject to confirmation and availability. Delivery times are estimates and may vary due to traffic, weather, or unforeseen circumstances. Rush orders may incur additional fees. We are not liable for delays caused by factors beyond our reasonable control. Customers must inspect deliveries upon receipt and report any discrepancies within twenty-four hours.
All content on our website, including but not limited to designs, logos, text, images, and balloon arrangement concepts, is protected by intellectual property laws. Our original balloon designs and decoration concepts remain our exclusive property. You may not reproduce, distribute, or use our intellectual property without explicit written permission. Any custom designs created collaboratively become joint intellectual property.
Our liability is limited to the total amount paid for your specific order. We are not responsible for indirect, consequential, or incidental damages arising from our services. This includes but is not limited to lost profits, event cancellations, or emotional distress. Our balloon products are decorative items and we disclaim liability for any injuries resulting from improper handling or use.
Payment is required at the time of order confirmation unless alternative arrangements are made. Cancellations made more than forty-eight hours before delivery may receive partial refunds. Refunds for defective products will be processed after inspection. We reserve the right to charge restocking fees for cancelled custom orders where materials have been purchased.
We collect and process personal information necessary to fulfill orders and provide services. Your information will not be shared with third parties except as required for order fulfillment or legal compliance. We implement reasonable security measures to protect your data but cannot guarantee absolute security of transmitted information.
Any disputes arising from these terms or our services shall be resolved through binding arbitration rather than court proceedings. The arbitration will be conducted by a qualified neutral arbitrator in accordance with established arbitration rules. Both parties waive their right to jury trial and class action proceedings. Prior to arbitration, we encourage good faith negotiations to resolve disputes amicably.
We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, government actions, labor disputes, or supply chain disruptions. In such cases, we will make reasonable efforts to fulfill orders when conditions permit.
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website and become effective immediately upon posting. Continued use of our services after modifications constitutes acceptance of the updated terms.
These Terms and Conditions are effective as of the date of your first use of our services and remain in effect until terminated by either party.